Terms of Service
Last updated: 12 November 2026
1. Scope
These Terms of Service ("Terms") govern every subscription purchased from IPTV South Africa through iptv-southafrica.online or our official WhatsApp support numbers. By placing an order you confirm that you are at least 18 years old and that you accept these Terms.
2. The service
We provide access to live television channels, an on-demand library of movies and series, an electronic programme guide (EPG) in South African Standard Time and catch-up on selected channels, streamed over the internet to compatible devices (smart TVs, Android TV and Google TV boxes, Amazon Fire TV, Apple TV, iOS and Android devices, computers and MAG boxes). Channel line-ups and content can change over time. A stable internet connection is required; we recommend at least 15 Mbps for Full HD and 25 Mbps for 4K per screen.
3. Plans and prices
- 1 month: R199
- 3 months: R499
- 6 months: R899
- 12 months: R1 499
Prices are shown in South African Rand (ZAR). Each plan includes one connection (one screen at a time) by default; additional connections are available on request. Subscriptions are prepaid for a fixed period and do not renew automatically. We do not offer free trials; instead every plan is covered by our 30-day money-back guarantee.
4. Payment
Payment is accepted exclusively by credit or debit card (Visa or Mastercard) through a secure payment page with 3-D Secure verification. We never ask for your card details over WhatsApp, email or phone, and we never store full card numbers. Orders are confirmed once the payment is authorised.
5. Activation and delivery
After payment we send your login details (server URL, username and password, or an M3U link) via WhatsApp, usually within 5 to 15 minutes and at most within 24 hours. Our team can help you install a compatible player app on your device at no extra cost.
6. Acceptable use
- Your credentials are personal and may not be resold, shared publicly or used on more simultaneous connections than your plan allows.
- You may not attempt to disrupt, reverse-engineer or overload the service.
- You are responsible for using the service in accordance with the laws applicable to you.
Breach of these rules may lead to suspension of the account after a warning; in serious cases (for example credential resale) suspension may be immediate.
7. Availability
We aim for 99.9% availability and monitor our Tier IV-grade infrastructure around the clock. Short interruptions may occur for maintenance or because of events outside our control, such as power outages, load shedding, fibre breaks or ISP issues. Extended outages caused by us will be compensated with extra subscription days.
8. Money-back guarantee
Every new subscription is covered by a 30-day money-back guarantee, as described in our Refund Policy.
9. Liability
To the extent permitted by law, our total liability is limited to the amount you paid for the current subscription period. Nothing in these Terms limits the rights you have under the Consumer Protection Act 68 of 2008.
10. Changes and governing law
We may update these Terms; the version published on the Website at the time of your order applies to that order. These Terms are governed by the laws of the Republic of South Africa.